When you do an in place upgrade from server 2008R2 to windows 2012R2 of your vcenter server, then it comes with error event 7003


The VMware VirtualCenter Server service depends on the following service: ProtectedStorage. This service might not be installed.


the service depends on ProtectedStorage service wich is no longer in windows 2012R2

So to fix this you must edit the following registry key


Modify the value “DependOnService” and remove the line “ProtectedStorage

restart your server and the VMware VirtualCenter Server Service should start now.

update 20-1-2016: error 1053 VMware Vsphere web client service

Ran into another problem after the windows 2012R2 upgrade and when i upgraded to vsphere 5.5 u3. the vsphere webclient wasn’t working. so I checked the services and VMware webclient service wouldn’t start

Windows could not start the VMware Vsphere web client service on local computer.
Error 1053: The service did not respond to the start or control request in a timely fashion

the reason is because windows 2012R2 change the path from short names to long names.

So here is how you solve it. Go to the following registry

edit the ImagePath to (just put the last path in quotes)
“C:\Program Files\VMware\Infrastructure\vSphereWebClient\server\bin\service\bin\wrapper.exe” -s “C:\Program Files\VMware\Infrastructure\vSphereWebClient\server\bin\service\conf\wrapper.conf” set.default.SERVER_HOME=C:\Program Files\VMware\Infrastructure\vSphereWebClient\server set.default.JMX_PORT=9875

update 21-1-2016: Connecting to VMware vSphere Web Client fails with the error: HTTP Status 404

wrote to soon. the error 1503 was resolved but the webclient still wouldn’t work.

HTTP Status 404 –

type Status report


description The requested resource is not available.

Apache Tomcat/7.0.35


To install vSphere Web Client in the default installation location:
Uninstall the vSphere Web Client.
Reinstall the vSphere Web Client.
During the installation, accept the default installation directory on the C:\ drive when prompted by the installation wizard

vmware KB